Refund & Digital Downloads Policy

Draft — to be reviewed before launch. The request window and final wording need the owner’s confirmation, and should match the refund policy set in the Gumroad account. It is not legal advice.

Digital downloads

Every Loovari Crafts pattern is a PDF file delivered through Gumroad. There is no physical item.

If a download doesn’t work

Contact us with the email address you used at checkout and we will help or send a working copy. You can also find every purchase in your Gumroad Library.

Refunds

Because a PDF can’t be returned once it has been downloaded, purchases are generally final. We will refund when:

• you bought the same pattern twice by mistake,
• the file is faulty and we can’t fix it, or
• the pattern is materially different from its description.

How long you have to ask: to be confirmed before launch.

Your rights

Nothing in this policy affects the rights you have under the consumer law where you live.